Contact Us
Have a question about one of our reviews, a correction to flag, or feedback on how we cover sweepstakes casinos? This page has everything you need to reach the team behind List of Sweepstakes Casinos.
Get in Touch by Email
The best way to contact us is by email at [email protected]. We read every message and aim to respond within 48 hours on business days. If your query is detailed, the more context you include, the faster we can give you a useful answer.
What We Can Help With
- Review questions — if something in one of our sweepstakes casino write-ups looks outdated or inaccurate, let us know. Offer terms change frequently, and reader tips help us keep the information current.
- Site feedback — suggestions on how to improve the site, missing platforms you think we should cover, or general comments on the content.
- Corrections — if you spot a factual error, a broken link or a mismatch between a platform's current terms and what we've published, please flag it with as much detail as you can.
- Partnership and editorial enquiries — if you represent a sweepstakes casino operator and want to discuss how we review platforms, email us and we'll explain our process.
- Responsible play concerns — if you or someone you know is struggling with gaming habits, please visit our responsible gambling guidance for resources and support information. That page is the right starting point; our editorial inbox is not monitored for urgent welfare messages.
What We Are Not Able to Help With
We are an independent comparison and review site, not an operator. We cannot:
- Access your account on any sweepstakes casino platform.
- Process, chase or resolve coin redemptions or prize payouts on your behalf.
- Intervene in disputes between a player and a platform.
- Provide legal or tax advice regarding prize redemptions in your state.
For account or redemption issues, contact the platform's own support team directly. Most operators list a help email or live-chat option in their terms or footer.
How Our Reviews Work
If your enquiry is about why a particular platform ranks where it does, or how we assess the options on this site, the short answer is that our editorial ratings reflect research into each platform's welcome offer, game range, coin model, redemption process and user experience. Commercial relationships do not determine position — a platform cannot pay for a higher ranking. You can read more about our approach on the about us page.
Our coverage is focused on the US sweepstakes casino market. Platforms are reviewed against the dual-currency model common to this space — where Gold Coins are used for entertainment play and Sweepstakes Coins carry redemption value — and we note eligibility restrictions, age requirements and redemption conditions wherever they are relevant.
Legal and Terms Queries
For the rules that govern use of this site, including how we handle information submitted through contact forms or emails, please read our terms and conditions. We do not provide legal advice, and nothing in our reviews or responses constitutes guidance on whether a specific platform is lawful in your state. Sweepstakes casino availability varies by jurisdiction and can change; always verify with the operator and, if in doubt, consult the relevant state authority.
Response Times
We aim to reply to all emails within 48 hours on weekdays. Messages sent over weekends or on public holidays are typically answered on the next working day. During periods of high volume — following significant regulatory developments in the sweepstakes casino space, for example — it may take a little longer. We will always reply.